We're here to help your family get the most out of Nagz.
Questions about using Nagz, setting up your family, or managing nags.
support@nagz.appReport abuse, harassment, or safety issues. Critical reports are reviewed within 4 hours.
safety@nagz.appData export, account deletion, or questions about how your data is handled.
privacy@nagz.appAfter signing up as a guardian, tap the Family tab and select "Create Family." Give your family a name, then invite members by sharing the join code.
Guardians have full control — they create nags for anyone, set policies, and view family reports. Participants can create nags for any family member and respond to their own. Children can only receive and respond to nags, with COPPA-compliant safeguards.
Nagz uses a five-phase escalation: initial delivery, due-soon reminder, soft overdue follow-up, bounded push-back for repeated misses, and guardian review for unresolved tasks. Every step respects quiet hours and daily caps.
Yes. Children under 13 require guardian consent before their account is activated (COPPA compliance). Create the child account from your guardian profile and complete the consent flow.
Check that notifications are enabled in your device Settings for the Nagz app. Also verify that your quiet hours window isn't currently active — reminders are paused during quiet hours.
SMS requires explicit opt-in. Go to your profile settings and enable SMS notifications. Make sure your phone number is in US format. If you previously texted STOP, you'll need to re-opt-in.
Open the member's profile from the Family tab and tap "Block" or "Report Abuse." Blocking immediately prevents that member from sending you nags or notifications. Abuse reports are reviewed by our moderation team.
Go to Settings and select "Delete Account." Your data will be purged or anonymized within 30 days, except records required for legal and safety compliance.
Go to Settings and select "Export My Data." You'll receive a complete export of your account information, family memberships, nags, events, preferences, and consent records.
No. The "meds" category is a scheduling label only. Nagz does not provide medical advice, diagnosis, dosing guidance, or clinical decision support of any kind.
The AI collects excuse text and status updates that you submit, summarizes them for the nag creator, and can issue bounded follow-up prompts. All AI actions are logged, auditable, and bounded by guardian-configured policies. AI mediation requires your explicit consent, which you can revoke at any time.